Privacy Policy

Effective Date: 20 July 2026

iRad Andrsn is provided by Anderson Diagnostics & Labs. This Privacy Policy explains how we collect, use, store, and protect information when authorized users access the iRad Andrsn mobile application.

Information We Collect

The app may collect or process the following information:

Login and authentication information, such as mobile number, user ID, employee ID, role ID, authentication tokens, and session information.
User profile information, such as name, mobile number, and assigned role.
Worklist and report-related information, such as patient list details, accession number, modality, center name, report status, PDF reports, study links, and related diagnostic workflow information.
Device and app information required for security, troubleshooting, app performance, and compatibility.
Network communication data required to connect the app to authorized backend services.

How We Use Information

We use information for the following purposes:

To authenticate users and maintain secure login sessions.
To display authorized worklist, patient, report, and review information.
To allow authorized users to view reports, PDFs, and related study information.
To maintain app security and prevent unauthorized access.
To troubleshoot technical issues and improve app reliability.
To comply with legal, regulatory, operational, medical, and audit requirements.

Sensitive Information

The app may display or process medical, diagnostic, patient, worklist, and report-related information. Access to such information is restricted to authorized users only. Users must not share login credentials or patient information with unauthorized persons.

Data Sharing

We do not sell user data.

Information may be shared only in the following cases:

With authorized backend systems and service providers required to operate the app.
With hospitals, diagnostic centers, radiologists, doctors, or authorized organizations connected to the service.
When required by law, regulation, legal process, government request, medical audit, or compliance requirement.
To protect the rights, safety, security, and integrity of users, patients, systems, and services.

Data Security

We use reasonable technical and organizational measures to protect information. The app may use secure storage, authentication tokens, and secure network communication. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to provide the service, meet operational requirements, comply with legal, medical, regulatory, or audit obligations, resolve disputes, and enforce agreements.

User Access and Data Deletion

Users may request access, correction, or deletion of their personal information by contacting us. If an account is managed by an employer, hospital, diagnostic center, or partner organization, some requests may need to be handled through that organization. Certain records may be retained where required by legal, medical, regulatory, or audit obligations.

Third-Party Services and SDKs

The app may use third-party libraries or SDKs to support secure storage, preferences, PDF viewing, web views, file handling, and network communication. These components process limited information necessary for app functionality.

Children's Privacy

The app is intended for authorized professional or organizational use and is not directed to children. We do not knowingly collect personal information directly from children through this app.

International Data Processing

Information may be processed or stored in locations where our servers, service providers, or authorized partners operate. By using the app, users understand that information may be processed according to applicable laws and service requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or data handling practices, contact us at:

Anderson Diagnostics & Labs
Email: info@andersondiagnostics.com
Website: https://www.andersondiagnostics.com